PK0-004 Question #802: Real Exam Question with Answer & Explanation

The correct answer is A: Change to a matrix organizational structure.. When multiple independent projects with separate managers and teams are consistently producing unsatisfactory results, the root cause is often siloed, disconnected project execution with no shared standards or coordination. A matrix organizational structure improves cross-functio

Question

A project sponsor has repeatedly indicated dissatisfaction with the results of several projects being managed by different individuals and consisting of different teams within the organization. Which of the following is the best action for management to take NEXT?

Options

AChange to a matrix organizational structure.
BAudit the project management process.
CEnforce the use of EVM.
DRemove the project sponsor.

Explanation

When multiple independent projects with separate managers and teams are consistently producing unsatisfactory results, the root cause is often siloed, disconnected project execution with no shared standards or coordination. A matrix organizational structure improves cross-functional collaboration, standardizes project management practices, and allows resources and expertise to be shared efficiently across projects - directly addressing the recurring dissatisfaction. Auditing the process (B) is reactive, not structural. Enforcing EVM (C) addresses measurement, not underlying organizational coordination. Removing the sponsor (D) misidentifies the source of the problem - the sponsor is the one raising valid concerns.

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