A stakeholder tells the project manager that a vendor was verbally aggressive during a meeting. Since the project is almost completed, the project manager decides to log and close the issue. Which…

The correct answer is C. Forcing. Forcing (also called directing) is a conflict resolution strategy where one party uses authority or positional power to impose a decision, effectively closing the matter without mutual agreement or genuine resolution. By deciding unilaterally to log and close the issue - rather…

Project management concepts

Question

A stakeholder tells the project manager that a vendor was verbally aggressive during a meeting. Since the project is almost completed, the project manager decides to log and close the issue. Which of the following strategies does this represent?

Options

ASmoothing
BCompromising
CForcing
DConfronting

How the community answered

(49 responses)

A
4% (2)
B
16% (8)
C
71% (35)
D
8% (4)

Explanation

Forcing (also called directing) is a conflict resolution strategy where one party uses authority or positional power to impose a decision, effectively closing the matter without mutual agreement or genuine resolution. By deciding unilaterally to log and close the issue - rather than investigating or mediating - the project manager is forcing the outcome based on the project's near-completion status. Smoothing (A) involves downplaying the conflict. Compromising (B) involves both sides giving something up. Confronting/problem-solving (D) involves addressing the root cause directly to find a win-win solution.

Topics

#conflict resolution#forcing#conflict management strategies#stakeholder management

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