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ExamsPK0-004Questions#740
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PK0-004 · Question #740

PK0-004 Question #740: Real Exam Question with Answer & Explanation

The correct answer is D: Project sponsors. When a department's lack of cooperation blocks project progress, the project sponsor is the correct escalation point because they hold the organizational authority to compel resolution.

Question

A project manager is not receiving cooperation from a department that is vital to the success of a project. Because of this, the project cannot move forward. Which of the following is the BEST place the project manager should go to get help with this issue?

Options

  • AProject management office
  • BProject stakeholders
  • CProject team
  • DProject sponsors

Explanation

When a department's lack of cooperation blocks project progress, the project sponsor is the correct escalation point because they hold the organizational authority to compel resolution.

Common mistakes.

  • A. The PMO provides standards and support but typically does not hold the authority to compel cooperation from an unresponsive department.
  • B. Project stakeholders may lack the authority to direct other departments and could themselves be part of the non-cooperating group.
  • C. The project team has no organizational authority over departments outside their own and cannot compel cross-departmental cooperation.

Concept tested. Project sponsor authority to resolve escalated roadblocks

Reference. https://www.pmi.org/learning/library/role-executive-sponsor-project-success-9985

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