A project to implement Voice over Internet Protocol for a contact center has been expanded to include the entire organization. Which of the following BEST describes the constraints involved?

The correct answer is D. Resources, requirements, and scope. When a project scope expands significantly-from one contact center to the entire organization-the core constraints that are directly impacted are: scope (the work has grown substantially), requirements (the technical and business requirements multiply across the whole…

Project management concepts

Question

Options

ADeliverables, schedule, and resources
BStakeholders, scope, and schedule
CSchedule, quality, and deliverables
DResources, requirements, and scope

How the community answered

(18 responses)

A
11% (2)
C
6% (1)
D
83% (15)

Explanation

When a project scope expands significantly-from one contact center to the entire organization-the core constraints that are directly impacted are: scope (the work has grown substantially), requirements (the technical and business requirements multiply across the whole organization), and resources (more people, budget, and equipment are needed). These three together best describe what is constrained or stressed by a scope expansion. The other options include deliverables, quality, stakeholders, and schedule, which are important project elements but are not the primary constraint categories most affected by a scope-expansion scenario.

Topics

#project constraints#scope expansion#resource management#requirements management

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