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PK0-004 · Question #616

Because of space limitations, there has been a long history of contention among the team. Which of the following actions can the project manager take that would MOST contribute to a successful…

The correct answer is D. Hold an open dialogue to build consensus. Team contention from space limitations requires direct conflict resolution, and open dialogue is the most effective approach for building sustainable consensus.

Project management concepts

Question

Because of space limitations, there has been a long history of contention among the team. Which of the following actions can the project manager take that would MOST contribute to a successful project?

Options

  • AIgnore the issue.
  • BRequire staff to focus on deliverables.
  • CReplace team members.
  • DHold an open dialogue to build consensus.

How the community answered

(44 responses)
  • A
    2% (1)
  • B
    5% (2)
  • C
    2% (1)
  • D
    91% (40)

Why each option

Team contention from space limitations requires direct conflict resolution, and open dialogue is the most effective approach for building sustainable consensus.

AIgnore the issue.

Ignoring ongoing team conflict allows it to escalate unchecked, directly threatening project performance and morale.

BRequire staff to focus on deliverables.

Redirecting focus to deliverables sidesteps the interpersonal conflict and does not reduce underlying tension caused by the space limitations.

CReplace team members.

Replacing team members is a drastic, disruptive action that does not address the systemic space issue and risks losing institutional knowledge.

DHold an open dialogue to build consensus.Correct

Open dialogue addresses the root cause of conflict by giving team members a structured opportunity to voice concerns and collaboratively reach agreements, which is the foundational conflict resolution technique in project management and the approach most likely to yield lasting team cohesion.

Concept tested: Conflict resolution techniques in project teams

Topics

#team conflict#consensus building#team management#communication

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