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PK0-004 · Question #58

A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution. Which of the following is the BEST risk mitigation strategy that the…

The correct answer is A. Organize adequate training and have one of the operational staff as part of the project team. The best risk mitigation for a skills gap actively eliminates the gap through training and direct involvement rather than passively documenting or escalating it.

Project management concepts

Question

A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution. Which of the following is the BEST risk mitigation strategy that the project manager should use?

Options

  • AOrganize adequate training and have one of the operational staff as part of the project team.
  • BRaise a risk in the risk register, identify the likelihood and the consequence of the risk
  • CHave the project adequately document the solution and ensure a transition is in place.
  • DEscalate this as an issue to the project control board and ensure that there is adequate

How the community answered

(48 responses)
  • A
    81% (39)
  • B
    4% (2)
  • C
    2% (1)
  • D
    13% (6)

Why each option

The best risk mitigation for a skills gap actively eliminates the gap through training and direct involvement rather than passively documenting or escalating it.

AOrganize adequate training and have one of the operational staff as part of the project team.Correct

Organizing training directly builds the missing competency in the operational staff, reducing the probability and impact of the risk. Embedding an operational team member in the project team provides hands-on knowledge transfer and real familiarity with the solution, so the gap is closed proactively before the project transitions to operations.

BRaise a risk in the risk register, identify the likelihood and the consequence of the risk

Logging the risk in the register with likelihood and consequence scores is risk identification and qualitative analysis - it documents the risk but takes no action to reduce it, which is not mitigation.

CHave the project adequately document the solution and ensure a transition is in place.

Producing documentation and a transition plan reduces impact if the gap persists but does not eliminate the underlying capability deficit - this is risk acceptance combined with contingency planning, not active mitigation.

DEscalate this as an issue to the project control board and ensure that there is adequate

Escalating a minor skills gap to the project control board is disproportionate; escalation is reserved for issues the project manager cannot resolve, whereas training is a direct, available remedy.

Concept tested: Proactive risk mitigation strategy for team skills gap

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#risk mitigation#skills gap#operational support#training

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