PK0-004 · Question #476
PK0-004 Question #476: Real Exam Question with Answer & Explanation
The correct answer is B: Tailoring the method based on message content. The project manager is selecting the communication channel based on the nature and content of the message: phone calls for urgent information (high immediacy), email for routine information (moderate formality and traceability), and intranet posts for reference material (low urge
Question
Options
- APrioritizing based on personal preferences
- BTailoring the method based on message content
- CAdjusting the method based on confidentiality constraints
- DDemonstrating concern for technological factors
Explanation
The project manager is selecting the communication channel based on the nature and content of the message: phone calls for urgent information (high immediacy), email for routine information (moderate formality and traceability), and intranet posts for reference material (low urgency, self-service). This is the definition of tailoring communication methods to message content. It is not based on personal preferences (A), confidentiality constraints (C), or purely technological factors (D)-the driver is clearly what the message contains and how urgently it needs to be received.
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