PK0-004 · Question #476
Rather than sending emails to communicate all project information, the project manager: - Makes telephone calls to key stakeholders for urgent information - Sends emails for routine information…
The correct answer is B. Tailoring the method based on message content. The project manager is selecting the communication channel based on the nature and content of the message: phone calls for urgent information (high immediacy), email for routine information (moderate formality and traceability), and intranet posts for reference material (low…
Question
Rather than sending emails to communicate all project information, the project manager:
- Makes telephone calls to key stakeholders for urgent information
- Sends emails for routine information
- Posts on the project intranet site for required but minimally used
information Which of the following BEST represents what the project manager is doing?
Options
- APrioritizing based on personal preferences
- BTailoring the method based on message content
- CAdjusting the method based on confidentiality constraints
- DDemonstrating concern for technological factors
How the community answered
(66 responses)- A5% (3)
- B80% (53)
- C12% (8)
- D3% (2)
Explanation
The project manager is selecting the communication channel based on the nature and content of the message: phone calls for urgent information (high immediacy), email for routine information (moderate formality and traceability), and intranet posts for reference material (low urgency, self-service). This is the definition of tailoring communication methods to message content. It is not based on personal preferences (A), confidentiality constraints (C), or purely technological factors (D)-the driver is clearly what the message contains and how urgently it needs to be received.
Topics
Community Discussion
No community discussion yet for this question.