PK0-004 · Question #380
During an ad-hoc meeting, the OM notifies the sponsor that while the project is on schedule, material costs have increased and the project is over budget. To save the project, the PM request a…
The correct answer is D. The change was not documented and approved. Even though the sponsor verbally approved the vendor change in an ad-hoc meeting, formal change control procedures require that all changes be documented, assessed for impact, and approved through the established change management process. Without formal documentation…
Question
During an ad-hoc meeting, the OM notifies the sponsor that while the project is on schedule, material costs have increased and the project is over budget. To save the project, the PM request a material contract with a less expensive vendor. The sponsor approves the change, and project comes in within target tolerances. The company, however, receives numerous stakeholder complaints. Which of the following is the MOST likely cause of these complaints?
Options
- AThe quality of the deliverable decreased due to the rising material cost.
- BThe PM did not follow the project communication plan.
- CQuality assurance actions were not adjusted for the vendor change.
- DThe change was not documented and approved.
How the community answered
(30 responses)- A10% (3)
- B7% (2)
- C23% (7)
- D60% (18)
Explanation
Even though the sponsor verbally approved the vendor change in an ad-hoc meeting, formal change control procedures require that all changes be documented, assessed for impact, and approved through the established change management process. Without formal documentation, stakeholders who rely on the project communication plan and change log were never properly notified. This lack of transparency and process adherence is the most likely cause of complaints. Quality decreasing (A) is a possibility but the question states the project came in within tolerances. Skipping the communication plan (B) is a symptom, not the root cause. Quality assurance adjustments (C) are a secondary concern compared to the missing formal change documentation and stakeholder notification.
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