CompTIA
PK0-004 · Question #321
Which of the following conflict resolution techniques relies on establishing areas of agreement rather than disagreement?
The correct answer is A. Smoothing. Emphasizing areas of agreement rather than areas of difference; conceding one’s position to the needs of others to maintain harmony and relationships.
Project management concepts
Question
Which of the following conflict resolution techniques relies on establishing areas of agreement rather than disagreement?
Options
- ASmoothing
- BCollaborating
- CCompromising
- DAvoiding
How the community answered
(26 responses)- A88% (23)
- B4% (1)
- D8% (2)
Explanation
Emphasizing areas of agreement rather than areas of difference; conceding one’s position to the needs of others to maintain harmony and relationships.
Topics
#conflict resolution#smoothing#stakeholder management
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