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PK0-004 · Question #319

A project manager has been experiencing resistance from a group of stakeholders. With which of the following should the project manager consult to reduce friction going forward?

The correct answer is C. Project sponsor. The project sponsor holds executive authority and organizational influence, making them the best resource to address and reduce stakeholder resistance that falls outside the project manager's direct control.

Project management concepts

Question

A project manager has been experiencing resistance from a group of stakeholders. With which of the following should the project manager consult to reduce friction going forward?

Options

  • AProject scheduler
  • BProject coordinator
  • CProject sponsor
  • DProject management office

How the community answered

(19 responses)
  • A
    5% (1)
  • C
    89% (17)
  • D
    5% (1)

Why each option

The project sponsor holds executive authority and organizational influence, making them the best resource to address and reduce stakeholder resistance that falls outside the project manager's direct control.

AProject scheduler

The project scheduler manages timelines and has no authority or defined role in stakeholder relationship management.

BProject coordinator

The project coordinator handles administrative and coordination tasks but lacks the authority to influence or resolve resistance from stakeholder groups.

CProject sponsorCorrect

The project sponsor is an executive champion with organizational authority who can intervene and align resistant stakeholders that the project manager cannot influence alone. The sponsor's position at higher organizational levels makes them uniquely suited to mediate friction and remove political obstacles. Consulting the sponsor is the recognized escalation path in PMI methodology when stakeholder conflict exceeds the PM's sphere of influence.

DProject management office

The PMO provides governance frameworks and methodology support but is not typically the resource engaged to resolve individual stakeholder friction.

Concept tested: Escalating stakeholder resistance to project sponsor

Topics

#stakeholder management#project sponsor#stakeholder resistance#conflict resolution

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