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PK0-004 · Question #264

While in an operations meeting, the project manager hears that a new enhancement is being released that will impact the agreed upon scope. Which of the following should the project manager do NEXT?

The correct answer is A. Identify the issue, perform an analysis, and create a change request. When a potential scope change is identified, the project manager must follow the formal change control process by documenting and analyzing the change before any action is taken.

Project management concepts

Question

While in an operations meeting, the project manager hears that a new enhancement is being released that will impact the agreed upon scope. Which of the following should the project manager do NEXT?

Options

  • AIdentify the issue, perform an analysis, and create a change request
  • BLog the change and communicate it to the project team
  • CInform the sponsor while allowing the change to continue
  • DStop the development, communicating that changes have to be approved

How the community answered

(39 responses)
  • A
    85% (33)
  • B
    5% (2)
  • C
    3% (1)
  • D
    8% (3)

Why each option

When a potential scope change is identified, the project manager must follow the formal change control process by documenting and analyzing the change before any action is taken.

AIdentify the issue, perform an analysis, and create a change requestCorrect

The change control process requires the project manager to first identify and log the potential change, then perform an impact analysis covering scope, schedule, cost, and risk, and finally submit a formal change request for review and approval. This ensures the change is evaluated objectively and approved through the proper governance channel before any work is affected.

BLog the change and communicate it to the project team

Logging the change and communicating it to the team skips the required impact analysis and change request submission, meaning the change has not been formally evaluated or approved.

CInform the sponsor while allowing the change to continue

Informing the sponsor while allowing the change to continue bypasses the change control process and permits unauthorized scope modification, which violates project governance.

DStop the development, communicating that changes have to be approved

Stopping development outright without first performing an analysis or submitting a change request is an overreaction that disrupts the project without following the prescribed change management procedure.

Concept tested: Integrated change control process and change request workflow

Source: https://www.pmi.org/learning/library/integrated-change-control-process-8571

Topics

#change management#change request#scope change#integrated change control

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