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PK0-004 · Question #264
PK0-004 Question #264: Real Exam Question with Answer & Explanation
The correct answer is A: Identify the issue, perform an analysis, and create a change request. When a potential scope change is identified, the project manager must follow the formal change control process by documenting and analyzing the change before any action is taken.
Question
While in an operations meeting, the project manager hears that a new enhancement is being released that will impact the agreed upon scope. Which of the following should the project manager do NEXT?
Options
- AIdentify the issue, perform an analysis, and create a change request
- BLog the change and communicate it to the project team
- CInform the sponsor while allowing the change to continue
- DStop the development, communicating that changes have to be approved
Explanation
When a potential scope change is identified, the project manager must follow the formal change control process by documenting and analyzing the change before any action is taken.
Common mistakes.
- B. Logging the change and communicating it to the team skips the required impact analysis and change request submission, meaning the change has not been formally evaluated or approved.
- C. Informing the sponsor while allowing the change to continue bypasses the change control process and permits unauthorized scope modification, which violates project governance.
- D. Stopping development outright without first performing an analysis or submitting a change request is an overreaction that disrupts the project without following the prescribed change management procedure.
Concept tested. Integrated change control process and change request workflow
Reference. https://www.pmi.org/learning/library/integrated-change-control-process-8571
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