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CompTIA

PK0-004 · Question #193

Team members have reported poor sound quality during critical, time-sensitive conference calls. Which of the following may be a more effective means of communication?

The correct answer is A. One-on-one meetings. When audio quality is poor during time-sensitive calls, one-on-one meetings provide direct, unambiguous communication without the technical limitations of conference infrastructure.

Project management concepts

Question

Team members have reported poor sound quality during critical, time-sensitive conference calls. Which of the following may be a more effective means of communication?

Options

  • AOne-on-one meetings
  • BProject wiki
  • CText messages
  • DSocial media

How the community answered

(54 responses)
  • A
    91% (49)
  • B
    2% (1)
  • C
    2% (1)
  • D
    6% (3)

Why each option

When audio quality is poor during time-sensitive calls, one-on-one meetings provide direct, unambiguous communication without the technical limitations of conference infrastructure.

AOne-on-one meetingsCorrect

One-on-one meetings eliminate the audio degradation and cross-talk issues inherent in multi-party conference calls by reducing the communication to two participants in a direct channel. For critical, time-sensitive discussions, this format ensures clarity, allows immediate clarification, and removes the technical bottleneck causing the poor sound quality.

BProject wiki

A project wiki is an asynchronous, document-based tool and cannot replace real-time verbal communication needed for time-sensitive conference discussions.

CText messages

Text messages are limited in bandwidth for complex, time-sensitive discussions and lack the verbal nuance required for critical project communications.

DSocial media

Social media is an informal, public-facing channel unsuitable for confidential, critical business communications.

Concept tested: Selecting appropriate communication methods for project needs

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#communication methods#conference calls#stakeholder communication#meeting types

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