During the process of completing a project, a tax project manager is working with a local government to improve tax calculation systems on the local office. The project manager has identified…

The correct answer is B. In person. When engaging stakeholders for the first time, especially in a formal government context, in-person meetings are the most effective method. Face-to-face communication builds trust, allows for immediate feedback, enables reading of non-verbal cues, and demonstrates respect and…

Project management concepts

Question

During the process of completing a project, a tax project manager is working with a local government to improve tax calculation systems on the local office. The project manager has identified potential stakeholders and is planning to work with them right away on the deliverables. Which of the following is the BEST way to engage them?

Options

AInstant message
BIn person
CEmail
DVirtual

How the community answered

(43 responses)

A
9% (4)
B
84% (36)
C
5% (2)
D
2% (1)

Explanation

When engaging stakeholders for the first time, especially in a formal government context, in-person meetings are the most effective method. Face-to-face communication builds trust, allows for immediate feedback, enables reading of non-verbal cues, and demonstrates respect and commitment. Since the project manager is just beginning to work with these stakeholders on deliverables, establishing a strong personal relationship early is critical. Digital methods (instant message, email, virtual) lack the personal connection needed to build rapport with new stakeholders, particularly in a local government setting where relationships and formality matter.

Topics

#stakeholder engagement#communication methods#in-person communication#relationship management

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