PK0-003 · Question #75
Which of the following conflict resolution techniques involves pushing a single viewpoint at the expense of others?
The correct answer is B. Forcing. Forcing is a conflict resolution technique characterized by one party pushing their own agenda and viewpoint without regard for the concerns or opinions of others involved in the conflict.
Question
Which of the following conflict resolution techniques involves pushing a single viewpoint at the expense of others?
Options
- ASmoothing
- BForcing
- CConfronting
- DAvoiding
How the community answered
(28 responses)- B89% (25)
- C7% (2)
- D4% (1)
Why each option
Forcing is a conflict resolution technique characterized by one party pushing their own agenda and viewpoint without regard for the concerns or opinions of others involved in the conflict.
Smoothing involves minimizing or downplaying differences while emphasizing areas of agreement to reduce tension, not pushing a single viewpoint.
Forcing, or competing, is a win-lose conflict resolution strategy where one party pursues their own concerns at the expense of others, using their position or power to push through their own solution. This technique results in one party getting their way while the other parties' viewpoints are disregarded, effectively pushing a single viewpoint.
Confronting, or problem-solving, involves discussing the conflict directly to find a mutually acceptable solution, not pushing a single viewpoint.
Avoiding involves withdrawing from the conflict or postponing the issue, effectively ignoring it rather than pushing a specific viewpoint.
Concept tested: Conflict resolution techniques - Forcing
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/conflict-management
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