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PK0-003 · Question #267

Which of the following conflict types is amicably resolved with a face-to-face meeting to attempt working through the disagreement?

The correct answer is C. Confronting. The conflict resolution technique that involves a direct face-to-face meeting to attempt working through a disagreement amicably is known as confronting or problem-solving.

Project management concepts

Question

Which of the following conflict types is amicably resolved with a face-to-face meeting to attempt working through the disagreement?

Options

  • ASmoothing
  • BAvoiding
  • CConfronting
  • DForcing

How the community answered

(21 responses)
  • A
    5% (1)
  • B
    5% (1)
  • C
    90% (19)

Why each option

The conflict resolution technique that involves a direct face-to-face meeting to attempt working through a disagreement amicably is known as confronting or problem-solving.

ASmoothing

Smoothing involves emphasizing areas of agreement and downplaying differences, which may temporarily resolve conflict but often avoids addressing the underlying issues directly.

BAvoiding
CConfrontingCorrect

Confronting, also known as problem-solving, is a direct approach where parties meet face-to-face to discuss the conflict, understand underlying issues, and collaborate to find a mutually acceptable resolution. This method aims to resolve the root cause of the disagreement in an amicable manner.

DForcing

Concept tested: Project conflict resolution techniques

Source: https://www.projectmanager.com/blog/conflict-resolution-strategies

Topics

#conflict resolution#team management#confronting conflict

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