PK0-003 · Question #267
Which of the following conflict types is amicably resolved with a face-to-face meeting to attempt working through the disagreement?
The correct answer is C. Confronting. The conflict resolution technique that involves a direct face-to-face meeting to attempt working through a disagreement amicably is known as confronting or problem-solving.
Question
Which of the following conflict types is amicably resolved with a face-to-face meeting to attempt working through the disagreement?
Options
- ASmoothing
- BAvoiding
- CConfronting
- DForcing
How the community answered
(21 responses)- A5% (1)
- B5% (1)
- C90% (19)
Why each option
The conflict resolution technique that involves a direct face-to-face meeting to attempt working through a disagreement amicably is known as confronting or problem-solving.
Smoothing involves emphasizing areas of agreement and downplaying differences, which may temporarily resolve conflict but often avoids addressing the underlying issues directly.
Confronting, also known as problem-solving, is a direct approach where parties meet face-to-face to discuss the conflict, understand underlying issues, and collaborate to find a mutually acceptable resolution. This method aims to resolve the root cause of the disagreement in an amicable manner.
Concept tested: Project conflict resolution techniques
Source: https://www.projectmanager.com/blog/conflict-resolution-strategies
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