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PK0-003 · Question #203

During a conflict, which of the following resolution techniques describes forcing?

The correct answer is C. One side making the other side do what they are told. Forcing as a conflict resolution technique describes a situation where one party asserts their will and dictates the outcome to the other party, leaving no room for negotiation or compromise.

Project management concepts

Question

During a conflict, which of the following resolution techniques describes forcing?

Options

  • AWorking out an agreement that is acceptable to both sides
  • BNot addressing the conflict
  • COne side making the other side do what they are told
  • DFocusing on common interests

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    4% (1)
  • C
    93% (26)

Why each option

Forcing as a conflict resolution technique describes a situation where one party asserts their will and dictates the outcome to the other party, leaving no room for negotiation or compromise.

AWorking out an agreement that is acceptable to both sides

Working out an agreement acceptable to both sides describes compromising or collaborating, not forcing.

BNot addressing the conflict

Not addressing the conflict describes avoiding or withdrawing, not forcing.

COne side making the other side do what they are toldCorrect

Forcing, also known as competing, is a conflict resolution technique where one party seeks to satisfy their own interests at the expense of the other party. It involves using authority or power to impose a solution, making the other side comply without their full agreement.

DFocusing on common interests

Focusing on common interests describes collaborating or compromising, not forcing.

Concept tested: Conflict Resolution Techniques - Forcing

Source: https://www.pmi.org/learning/library/conflict-resolution-strategies-pm-0329

Topics

#conflict resolution#forcing#project teams

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