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PK0-003 · Question #178

Which of the following conflict resolution techniques results in mutual agreement among conflicting parties?

The correct answer is D. Compromise. This question seeks the conflict resolution technique that leads to a mutual agreement between parties. Compromise is the technique where parties make concessions to find a satisfactory middle ground.

Project management concepts

Question

Which of the following conflict resolution techniques results in mutual agreement among conflicting parties?

Options

  • AForcing
  • BAvoiding
  • CSmoothing
  • DCompromise

How the community answered

(29 responses)
  • A
    3% (1)
  • B
    3% (1)
  • D
    93% (27)

Why each option

This question seeks the conflict resolution technique that leads to a mutual agreement between parties. Compromise is the technique where parties make concessions to find a satisfactory middle ground.

AForcing

Forcing involves one party asserting their viewpoint at the expense of others, resulting in a win-lose outcome rather than mutual agreement.

BAvoiding

Avoiding is a technique where conflict is ignored or postponed, which does not lead to a resolution or mutual agreement.

CSmoothing

Smoothing emphasizes agreeable points and downplays differences, which may reduce tension but does not necessarily lead to a substantive mutual agreement on the core conflict.

DCompromiseCorrect

Compromise is a conflict resolution technique where each party involved gives up something of value to reach a solution that is partially acceptable to everyone. This 'give and take' approach ensures that all parties feel heard and contribute to the agreed-upon resolution, leading to mutual agreement, even if not every party's ideal outcome.

Concept tested: Conflict resolution mutual agreement

Source: https://www.projectmanagement.com/articles/254476/Conflict-Resolution-in-Project-Management

Topics

#conflict resolution#negotiation#compromise

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