PK0-003 · Question #168
A project has been going on for three weeks, and the project manager notices that Resource A is beginning to fall behind schedule. The project manager should FIRST schedule a meeting with:
The correct answer is B. Resource A to confirm estimates.. When a project resource is falling behind schedule, the most effective initial step for the project manager is to gather direct information from that individual.
Question
A project has been going on for three weeks, and the project manager notices that Resource A is beginning to fall behind schedule. The project manager should FIRST schedule a meeting with:
Options
- AThe project stakeholders to communicate the delay.
- BResource A to confirm estimates.
- CThe other team members to make up the schedule slippage.
- DThe manager of Resource A for corrective action.
How the community answered
(24 responses)- A8% (2)
- B71% (17)
- C4% (1)
- D17% (4)
Why each option
When a project resource is falling behind schedule, the most effective initial step for the project manager is to gather direct information from that individual.
Communicating to stakeholders is important, but it should happen after understanding the full extent and potential solutions for the delay, making it not the first step.
The project manager should first meet with Resource A to understand the reasons for the delay, verify the estimates, and collaboratively determine a path forward. This direct communication is crucial for problem-solving and demonstrates support.
Assigning work to other team members without first understanding why Resource A is behind might lead to over-allocation or miss underlying issues that could affect other resources.
Escalating to Resource A's manager for corrective action without first speaking to Resource A might be premature and undermine the project manager's direct relationship and problem-solving role.
Concept tested: Project team performance management - addressing schedule slippage
Source: https://www.pmi.org/learning/library/project-manager-role-communication-2274
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