The program manager leads a medical billing system integration program for company A, a health services provider. Company A acquires smaller company X, which delivers health services strategically ali

Question

Options

• ACompany A's chief information officer (CIO) seeks counsel on which solution would be the better
• BDocument the resources required to implement the recommended solution and demonstrate how
• CFind similar examples of the preferred approach and ask the project teams to document why the
• DGather the costs and benefits associated with each option and recommend the appropriate
• EConduct a thorough stakeholder analysis and develop a program management plan to implement

• A
  60% (21)
• B
  6% (2)
• C
  20% (7)
• D
  3% (1)
• E
  11% (4)

Explanation

When company A's CIO seeks counsel on which billing solution is preferable following the acquisition of company X, the appropriate role for the program manager is to serve as a strategic advisor to executive leadership. Choice A is correct because the program manager should support the CIO in evaluating the options by providing expert analysis - the CIO has decision-making authority and needs the program manager's program-level perspective to make an informed choice. Choice B focuses on resource documentation, which presupposes a solution has already been chosen. Choice C relies on historical analogies from project teams, which is insufficiently rigorous for a major acquisition integration decision. Choice D (gathering costs and benefits to recommend a solution) is a supporting activity the program manager would do as part of providing that counsel to the CIO, but the framing of Choice A more accurately describes the program manager's proper advisory relationship with executive leadership.

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