The program manager has a global program with five component projects. The program sponsor wants the management plans, processes/procedures, and technology to be uniform across the program. The requir

Question

Options

• AAccept what the program sponsor requires and implement the changes.
• BDiscuss the proposed changes with the stakeholders and project managers, and give the program
• CRespond to the program sponsor if the program sponsor asks about it a second time.
• DPresent the risks and benefits of the changes to the program sponsor.

• A
  26% (9)
• B
  59% (20)
• D
  15% (5)

Explanation

When a program sponsor introduces requirements that will create issues and increase costs six months into a long-running program, the program manager must gather comprehensive data on the impact before responding. Choice B is correct because discussing the proposed changes with stakeholders and project managers first ensures the program manager has a complete, fact-based picture of the consequences - from technical, operational, and financial perspectives - before giving the sponsor informed feedback. This respects the sponsor's authority while fulfilling the program manager's responsibility to surface risks. Choice A blindly accepts changes without assessing consequences, risking harm to the program. Choice C (responding only if asked again) is passive and abdicates the program manager's advisory responsibility. Choice D (presenting risks and benefits directly to the sponsor) is close but skips the important step of consulting stakeholders and project managers first to build a well-rounded assessment.

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