A hotel chain initiates a program to expand meeting offerings to include telecommunications technology and virtual meetings. The program has component projects, each of which requires team members to

Question

Options

• AUtilize team members that are currently available, even though they do not have the expertise
• BAssign the tasks on the critical path to the resources available to adhere to the project
• CDelay the start of the program until the assigned resources are available.
• DApply resource leveling considering the constraints of time, budget, and quality.

• A
  3% (2)
• B
  13% (8)
• C
  5% (3)
• D
  79% (49)

Explanation

Resource leveling is the appropriate scheduling technique when resource availability is constrained. It adjusts task start and finish dates to match actual resource availability while balancing the competing constraints of time (schedule), budget (cost), and quality. This is the professional program management response - it does not sacrifice quality by using unqualified resources (A), does not artificially restrict resource use to only the critical path (B), and does not simply delay the entire program (C), which could be unnecessarily costly and miss strategic windows. Resource leveling ensures the program proceeds in a controlled, realistic manner given the resource constraints, optimizing across all three constraints rather than compromising any one of them.

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