PGMP · Question #25
You are identifying stakeholders for your program to create new software for your organization. The software will affect the ordering by the customer, the manufacturing of the product, inventory…
The correct answer is B. Negative. A stakeholder who actively opposes or is skeptical of the program's approach is classified as a negative stakeholder based on their stance toward the program.
Question
You are identifying stakeholders for your program to create new software for your organization. The software will affect the ordering by the customer, the manufacturing of the product, inventory, and account management. Sarah, a key stakeholder in your program, is skeptical of one application affecting so many parts of the organization. She prefers that several applications be created instead of the approach your program will take. In stakeholder identification how would you categorize Sarah?
Options
- AActive
- BNegative
- CPositive
- DPassive
How the community answered
(45 responses)- A2% (1)
- B82% (37)
- C11% (5)
- D4% (2)
Why each option
A stakeholder who actively opposes or is skeptical of the program's approach is classified as a negative stakeholder based on their stance toward the program.
'Active' describes the level of engagement or involvement of a stakeholder, not their support or opposition to the program.
In stakeholder classification, the 'negative' category describes stakeholders who oppose or resist the program's objectives, approach, or outcomes. Sarah's skepticism and preference for an alternative approach directly positions her as a negative stakeholder, meaning the program manager must develop strategies to address her concerns or mitigate her influence.
'Positive' describes a stakeholder who supports and champions the program, which is the opposite of Sarah's skeptical stance.
'Passive' describes a stakeholder with low engagement or interest, whereas Sarah is clearly engaged and vocally opposed to the current approach.
Concept tested: Stakeholder classification by attitude - negative stakeholders
Source: https://www.pmi.org/learning/library/stakeholder-management-program-8821
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