PFMP · Question #118
A portfolio manager is initiating a new portfolio that has a significant organizational change management component. The project team believes that maintaining stakeholder engagement will be key to…
The correct answer is C. Updating the communications plan. To ensure ongoing stakeholder engagement in a change-intensive portfolio, updating the communications plan is the most direct action because it formalizes how, when, and what to communicate to stakeholders.
Question
A portfolio manager is initiating a new portfolio that has a significant organizational change management component. The project team believes that maintaining stakeholder engagement will be key to successful benefits realization. Which action will be most helpful to the portfolio manager in ensuring stakeholder engagement?
Options
- APreparing a responsible, accountable, consulted, and informed (RACI) chart
- BPerforming a strengths, weaknesses, opportunities, and threats (SWOT) analysis
- CUpdating the communications plan
- DDistributing a portfolio dashboard regularly
How the community answered
(31 responses)- A3% (1)
- B6% (2)
- C81% (25)
- D10% (3)
Why each option
To ensure ongoing stakeholder engagement in a change-intensive portfolio, updating the communications plan is the most direct action because it formalizes how, when, and what to communicate to stakeholders.
A RACI chart clarifies accountability and roles but is a static assignment document that does not actively drive stakeholder engagement or communication strategies.
A SWOT analysis is a strategic assessment tool used for situational analysis and is not designed to plan or manage stakeholder engagement activities.
The communications plan defines the structured approach to stakeholder engagement including messaging, frequency, channels, and responsible parties - all of which are critical for sustaining engagement during significant organizational change. Updating it ensures the plan reflects the current stakeholder landscape and addresses the specific engagement needs identified for benefits realization. An up-to-date communications plan is the operational tool that drives consistent and targeted stakeholder interaction throughout the portfolio lifecycle.
Distributing a portfolio dashboard is a tactical output of a communications plan, not a substitute for the plan itself; it is reactive rather than a proactive engagement strategy.
Concept tested: Communications plan for stakeholder engagement in change management
Source: https://www.pmi.org/pmbok-guide-standards/foundational/standard-for-portfolio-management
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