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PFMP · Question #465

You are the manager for a governmental portfolio aiming to restructure the roads in your country. Having a tight schedule, a large number of stakeholders including the public, in addition to a…

The correct answer is C. Elicitation techniques, Communication Requirements Analysis, Stakeholder analysis. This question tests knowledge of the tools and techniques used when developing a portfolio communication management plan.

Communication Management

Question

You are the manager for a governmental portfolio aiming to restructure the roads in your country. Having a tight schedule, a large number of stakeholders including the public, in addition to a strict budgeting framework, you know that you will be managing the Communication closely and that the governance board and the stakeholders would want to check on the progress and performance frequently. For this you have developed a robust Communication management plan. Which of the below is used while developing this plan?

Options

  • AScenario Analysis, Capability & Capacity Analysis, Quantitative & Qualitative Analysis
  • BElicitation techniques, Capability & Capacity Analysis, PMIS
  • CElicitation techniques, Communication Requirements Analysis, Stakeholder analysis
  • DElicitation techniques, Value Scoring & Measurement Analysis, Benefits Realization Analysis

How the community answered

(66 responses)
  • A
    3% (2)
  • B
    6% (4)
  • C
    80% (53)
  • D
    11% (7)

Why each option

This question tests knowledge of the tools and techniques used when developing a portfolio communication management plan.

AScenario Analysis, Capability & Capacity Analysis, Quantitative & Qualitative Analysis

Scenario Analysis and Quantitative/Qualitative Analysis are risk and strategic planning tools, not tools prescribed for communications management plan development.

BElicitation techniques, Capability & Capacity Analysis, PMIS

PMIS is a system used across portfolio processes and Capability and Capacity Analysis is a resource management tool - neither is specific to communications planning.

CElicitation techniques, Communication Requirements Analysis, Stakeholder analysisCorrect

Elicitation techniques are used to gather detailed information requirements from diverse stakeholders, Communication Requirements Analysis determines what information must be communicated, to whom, in what format, and at what frequency, and Stakeholder Analysis identifies all stakeholders' communication preferences and influence levels. These three tools directly address the complexity of managing communications across a large governmental portfolio with numerous public and institutional stakeholders.

DElicitation techniques, Value Scoring & Measurement Analysis, Benefits Realization Analysis

Value Scoring and Measurement Analysis and Benefits Realization Analysis are portfolio value management tools used in component selection and benefits tracking, not in communications planning.

Concept tested: Tools for portfolio communication management plan development

Source: https://www.pmi.org/pmbok-guide-standards/foundational/standard-for-portfolio-management

Topics

#Communication Management Plan#Stakeholder Analysis#Communication Requirements#Elicitation Techniques

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