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MS-900 · Question #454

A company plans to migrate to Microsoft 365. Frontline employees need to be able to collaborate by using Microsoft Viva Engage, SharePoint Online, and Teams. You must minimize costs. Which…

The correct answer is A. F3. Frontline workers need collaboration tools at minimal cost, making the F3 (Frontline Worker) license the appropriate choice as it includes Teams, SharePoint Online, and Viva Engage at a lower price point than enterprise plans.

Submitted by zhang_li· Mar 5, 2026Describe Microsoft 365 pricing, licensing, and support

Question

A company plans to migrate to Microsoft 365. Frontline employees need to be able to collaborate by using Microsoft Viva Engage, SharePoint Online, and Teams. You must minimize costs. Which subscription type should you use?

Options

  • AF3
  • BPersonal
  • CE3
  • DApps

How the community answered

(56 responses)
  • A
    71% (40)
  • B
    16% (9)
  • C
    5% (3)
  • D
    7% (4)

Why each option

Frontline workers need collaboration tools at minimal cost, making the F3 (Frontline Worker) license the appropriate choice as it includes Teams, SharePoint Online, and Viva Engage at a lower price point than enterprise plans.

AF3Correct

Microsoft 365 F3 is specifically designed for frontline workers and includes Microsoft Teams, SharePoint Online, and Viva Engage (formerly Yammer) at a significantly lower cost than E-series licenses. The F-series (F1 and F3) licenses are purpose-built for frontline/deskless workers, balancing necessary collaboration features with cost minimization, which directly satisfies the requirement.

BPersonal

Microsoft 365 Personal is a consumer-oriented subscription designed for individual home use and does not include enterprise collaboration features like Viva Engage or enterprise-grade SharePoint Online for organizational use.

CE3

Microsoft 365 E3 is an enterprise-grade subscription that does include all the required collaboration tools, but it is significantly more expensive than F3 and therefore does not minimize costs for frontline employees.

DApps

Microsoft 365 Apps (formerly Office 365 ProPlus) is primarily a desktop application subscription focused on Office productivity apps and does not include the full suite of collaboration services such as Viva Engage and enterprise SharePoint Online.

Concept tested: Microsoft 365 frontline worker licensing and cost optimization

Source: https://learn.microsoft.com/en-us/microsoft-365/frontline/m365-frontline-worker-overview

Topics

#frontline workers#F3 subscription#Viva Engage#cost minimization

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