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Microsoft

MS-900 · Question #170

Which of the following provide support for the products from the Microsoft 365 admin center?

The correct answer is B. GA only. The Microsoft 365 admin center provides official support exclusively for products and features that have reached General Availability (GA) status.

Submitted by alyssa_d· Mar 5, 2026Describe Microsoft 365 pricing, licensing, and support

Question

Which of the following provide support for the products from the Microsoft 365 admin center?

Options

  • AGA and Public preview only
  • BGA only
  • CPublic preview and Private preview only
  • DGA, Private Preview, and public preview
  • EGA and Private preview only

How the community answered

(38 responses)
  • B
    95% (36)
  • C
    3% (1)
  • D
    3% (1)

Why each option

The Microsoft 365 admin center provides official support exclusively for products and features that have reached General Availability (GA) status.

AGA and Public preview only

Public preview features are still in a testing phase and typically have limited or no official support via standard Microsoft 365 admin center channels, making this option incorrect.

BGA onlyCorrect

The Microsoft 365 admin center is designed for the management and support of generally available (GA) production services and features, which have passed through testing phases and are fully supported. Preview programs (public or private) are for evaluation and feedback, and generally do not receive full official support through the standard admin center channels.

CPublic preview and Private preview only

Neither Public preview nor Private preview features receive full official support through the standard Microsoft 365 admin center, as they are not yet generally available production services.

DGA, Private Preview, and public preview

Private preview and Public preview features are pre-release and do not receive full official support through the Microsoft 365 admin center, distinguishing them from generally available products.

EGA and Private preview only

Private preview features are early-stage, invite-only, and do not receive full official support through the Microsoft 365 admin center, making this option incorrect.

Concept tested: Microsoft 365 product lifecycle support

Source: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/contact-support-for-business?view=o365-worldwide

Topics

#Microsoft 365 support#General Availability (GA)#Feature lifecycle#Admin center

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