MS-721 · Question #299
You have a Microsoft 365 E5 subscription that uses Microsoft Teams. You need to deploy a common area phone to your company's support department. The solution must meet the following requirements: - Th
The correct answer is B. advanced calling C. hot desking. Two features are needed. Advanced Calling (B) must be enabled on the common area phone to unlock PSTN and Teams calling features including the ability to add the device as a call agent in a call queue - without it, the phone cannot ring for call queue calls. Hot Desking (C) allow
Question
Options
- Acall hold
- Badvanced calling
- Chot desking
- Ddevice lock
- Ecall park
How the community answered
(58 responses)- A3% (2)
- B72% (42)
- D17% (10)
- E7% (4)
Explanation
Two features are needed. Advanced Calling (B) must be enabled on the common area phone to unlock PSTN and Teams calling features including the ability to add the device as a call agent in a call queue - without it, the phone cannot ring for call queue calls. Hot Desking (C) allows individual users to sign in to a common area phone using their own Microsoft 365 credentials temporarily without displacing the permanent common area phone account, satisfying the requirement that users can authenticate personally without signing out the shared account. Call hold (A), device lock (D), and call park (E) do not address either of the stated requirements.
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