MS-721 · Question #254
Case Study 3 - Contoso, Ltd Overview Company Information Contoso, Ltd. is an international manufacturing company that has 2,000 employees. Contoso currently uses a third-party meeting service. The com
The correct answer is D. Set Busy on busy during calls to On.. Setting 'Busy on busy during calls' to On (option D) in a calling policy means that when a user is already on an active call, any new incoming calls receive a busy signal and are not presented to the user. This prevents call interruptions and ensures the caller hears a busy tone.
Question
Options
- ASet Voicemail for inbound calls to On.
- BSet Busy on busy during calls to Use unanswered settings.
- CSet Voicemail for inbound calls to Let users decide.
- DSet Busy on busy during calls to On.
How the community answered
(35 responses)- A3% (1)
- B17% (6)
- C9% (3)
- D71% (25)
Explanation
Setting 'Busy on busy during calls' to On (option D) in a calling policy means that when a user is already on an active call, any new incoming calls receive a busy signal and are not presented to the user. This prevents call interruptions and ensures the caller hears a busy tone. Based on the case study context for Contoso, this policy setting aligns with a requirement that users should not be disturbed by incoming calls while already engaged on a call. Setting Voicemail for inbound calls to On (A) would send calls to voicemail rather than generating a busy signal. 'Let users decide' for voicemail (C) gives control to end users rather than enforcing an organizational policy. 'Use unanswered settings' for busy on busy (B) would apply the unanswered call handling rules rather than an immediate busy response.
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