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MS-700 · Question #257

You have a Teams deployment. You deploy the new Teams client to users. Some users report that the Teams Meeting add-in is missing from Microsoft Outlook after the deployment. You need to ensure that…

The correct answer is A. Uninstall the Teams Meeting add-in and restart Teams and Outlook. If the Teams Meeting add-in is missing from Outlook after a new Teams client deployment, uninstalling the add-in and then restarting both Teams and Outlook can often resolve the issue.

Monitor, report on, and troubleshoot Teams

Question

You have a Teams deployment. You deploy the new Teams client to users. Some users report that the Teams Meeting add-in is missing from Microsoft Outlook after the deployment. You need to ensure that Outlook has the Teams Meeting add-in. What should you do?

Options

  • AUninstall the Teams Meeting add-in and restart Teams and Outlook.
  • BClear the Teams client cache.
  • CRun the Teams client as an administrator.
  • DRun sfc.exe.

How the community answered

(26 responses)
  • A
    73% (19)
  • B
    8% (2)
  • C
    15% (4)
  • D
    4% (1)

Why each option

If the Teams Meeting add-in is missing from Outlook after a new Teams client deployment, uninstalling the add-in and then restarting both Teams and Outlook can often resolve the issue.

AUninstall the Teams Meeting add-in and restart Teams and Outlook.Correct

A common troubleshooting step when the Teams Meeting add-in is missing is to uninstall it, then restart both the Teams client and Outlook. This action often triggers a fresh re-registration or reinstallation of the add-in, resolving integration issues.

BClear the Teams client cache.

Clearing the Teams client cache primarily addresses client performance or display issues, not the Outlook add-in's registration.

CRun the Teams client as an administrator.

Running the Teams client as an administrator is generally not required for the Outlook add-in to function and would not resolve a missing add-in issue.

DRun `sfc.exe`.

sfc.exe checks for and repairs corrupted Windows system files, which is unrelated to the Teams Meeting add-in for Outlook.

Concept tested: Troubleshooting Teams Meeting add-in in Outlook

Source: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/meetings/teams-meeting-add-in-for-outlook-missing#reinstall-the-teams-meeting-add-in

Topics

#Teams Client Deployment#Outlook Add-in#Meeting Integration#Troubleshooting

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