Microsoft
MB2-718 · Question #97
Which two of the following are valid routing rule actions? Each correct answer presents part of the solution.
The correct answer is B. Send Email C. Assign to User/Team. See the full explanation below for the reasoning.
Question
Which two of the following are valid routing rule actions? Each correct answer presents part of the solution.
Options
- ACancel Case
- BSend Email
- CAssign to User/Team
- DRoute to Queue
How the community answered
(40 responses)- A10% (4)
- B70% (28)
- D20% (8)
Community Discussion
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