Microsoft
MB2-718 · Question #75
MB2-718 Question #75: Real Exam Question with Answer & Explanation
Sign in or unlock MB2-718 to reveal the answer and full explanation for question #75. The question stem and answer options stay visible for context.
Question
You create and activate an entitlement for a customer. The entitlement is set to decrease allotment on case creation. The customer opens a case and you observe that the issue is caused by a bug on the software. You need to ensure the customer allotment is not affected by this case. What should you do?
Options
- ADelete the case.
- BCancel the case.
- CUse the Do Not Decrement Entitlement Terms action.
- DUse the Apply Routing Rule action.
Unlock MB2-718 to see the answer
You've previewed enough free MB2-718 questions. Unlock MB2-718 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.