Microsoft
MB2-718 · Question #30
A company plans to send out customer surveys. When a customer responds that they are not likely to recommend the company to a colleague, you need to display another question to gather additional…
The correct answer is B. Use a response routing rule. See the full explanation below for the reasoning.
Question
A company plans to send out customer surveys. When a customer responds that they are not likely to recommend the company to a colleague, you need to display another question to gather additional information. You need to configure the environment. What should you do?
Options
- AModify piped data.
- BUse a response routing rule.
- CAdd a business rule.
- DCreate an action rule.
How the community answered
(28 responses)- A4% (1)
- B79% (22)
- C11% (3)
- D7% (2)
Community Discussion
No community discussion yet for this question.