nerdexam
Microsoft

MB2-718 · Question #29

A customer returns a defective product You plan to ship the product back to the vendor for credit You need to initiate the return process to the vendor. Which type of record should you create?

The correct answer is B. return merchandise authorization (RMA). See the full explanation below for the reasoning.

Question

A customer returns a defective product You plan to ship the product back to the vendor for credit You need to initiate the return process to the vendor. Which type of record should you create?

Options

  • Areturn to vendor (RTV)
  • Breturn merchandise authorization (RMA)
  • CInventory Adjustment
  • Dreturn merchandise authorization (RMA) receipt

How the community answered

(35 responses)
  • A
    6% (2)
  • B
    83% (29)
  • C
    9% (3)
  • D
    3% (1)

Community Discussion

No community discussion yet for this question.

Full MB2-718 Practice