Microsoft
MB2-718 · Question #76
Which two statements regarding standard service-level agreements (SLAs) are true? Each correct answer presents a complete solution.
The correct answer is A. Standard SLAs record failure time on the entity record itself. B. You can create SLAs for entities other than the Case entity. See the full explanation below for the reasoning.
Question
Which two statements regarding standard service-level agreements (SLAs) are true? Each correct answer presents a complete solution.
Options
- AStandard SLAs record failure time on the entity record itself.
- BYou can create SLAs for entities other than the Case entity.
- CYou can only pause enhanced SLAs.
- DYou must use an enhanced SLA to define multiple success criteria.
How the community answered
(19 responses)- A79% (15)
- C16% (3)
- D5% (1)
Community Discussion
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