Microsoft
MB2-714 · Question #75
You have a new deployment of Dynamics eRM. You are comparing the features between articles in the eRM knowledge base and articles in the interactive service hub- You need to identify which feature…
The correct answer is C. Articles can be linked to a case. See the full explanation below for the reasoning.
Question
You have a new deployment of Dynamics eRM. You are comparing the features between articles in the eRM knowledge base and articles in the interactive service hub- You need to identify which feature is available only for articles in the interactive service hub. What should you identify?
Options
- AArticles can contain tables and highlighted text.
- BArticles can be located by performing a full-text search.
- CArticles can be linked to a case.
- DPolicies can be enforced before articles are published.
How the community answered
(28 responses)- A7% (2)
- B4% (1)
- C75% (21)
- D14% (4)
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