Microsoft
MB2-714 · Question #54
You plan to deliver several surveys to your customers. You need to identify which Dynamics CRM functionalities can be used for the surveys. What are two possible functionalities that you can use?…
The correct answer is B. Place completed surveys on a marketing list. C. Compare survey results to CRM data. See the full explanation below for the reasoning.
Question
You plan to deliver several surveys to your customers. You need to identify which Dynamics CRM functionalities can be used for the surveys. What are two possible functionalities that you can use? Each correct answer presents a complete solution.
Options
- AAutomatically generate survey questions based on CRM data.
- BPlace completed surveys on a marketing list.
- CCompare survey results to CRM data.
- DPipe customer-specific data from CRM to personalize the surveys.
How the community answered
(51 responses)- A10% (5)
- B75% (38)
- D16% (8)
Community Discussion
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