Microsoft
MB2-714 · Question #52
A task activity is assigned to a user named SalesUser1. After reviewing the task activity, SalesUser1 identifies that the activity must be handled by customer service. SalesUser1 needs to send the…
The correct answer is D. Select the queue. See the full explanation below for the reasoning.
Question
A task activity is assigned to a user named SalesUser1. After reviewing the task activity, SalesUser1 identifies that the activity must be handled by customer service. SalesUser1 needs to send the task activity to a queue named Customer Service Queue. SalesUser1 opens the task activity. What should SalesUser1 do next?
Options
- AEdit the Queue Item Details.
- BModify the owner
- C1 Set the Regarding field,
- DSelect the queue.
How the community answered
(28 responses)- A4% (1)
- B4% (1)
- C11% (3)
- D82% (23)
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