Microsoft
MB2-714 · Question #43
Your company has a Dynamics CRM organization that uses a FieldOne solution. A customer calls your company's Help Desk to report a failed device. You schedule a technician to resolve the issue. You…
The correct answer is A. an automated phone call B. an email message. See the full explanation below for the reasoning.
Question
Your company has a Dynamics CRM organization that uses a FieldOne solution. A customer calls your company's Help Desk to report a failed device. You schedule a technician to resolve the issue. You need to identify which notification methods can be used to notify the technician. What are two possible notification methods? Each correct answer presents a complete solution.
Options
- Aan automated phone call
- Ban email message
- CWindows 10 toast
- Da text message
- Ea web browser pop-up
How the community answered
(48 responses)- A75% (36)
- C15% (7)
- D8% (4)
- E2% (1)
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