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MB2-704 · Question #40

MB2-704 Question #40: Real Exam Question with Answer & Explanation

The correct answer is B. Branching business process flow. https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/archive/2014/09/24/branchin g-business-process-flows-in-microsoft-dynamics-crm-2015.aspx

Question

Your company's support process has the following two business requirements: - New cases that are marked as high priority automatically move to an escalation stage when first opened. - New cases with no priority move to the research stage. What should you configure to meet these business requirements?

Options

  • ATwo business process flows
  • BBranching business process flow
  • CReal-time workflow process
  • DBranching business rules

Explanation

https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/archive/2014/09/24/branchin g-business-process-flows-in-microsoft-dynamics-crm-2015.aspx

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