Microsoft
MB2-704 · Question #39
MB2-704 Question #39: Real Exam Question with Answer & Explanation
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Question
You need to configure Microsoft Dynamics CRM to use a special service level agreement (SLA) for selected customers. Which action should you perform?
Options
- ASelect the SLA in the cases for the selected customers.
- BSelect the SLA in the entitlements for the selected customers.
- CSelect the SLA and then use the Set as Default function.
- DSelect the SLA on the customer account for the selected customers.
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