Microsoft
MB2-704 · Question #69
A customer calls to request a quote for a product. You need to log the call and create an opportunity for the potential sale. What should you do?
The correct answer is C. Create a phone call, and convert it to an opportunity. See the full explanation below for the reasoning.
Question
A customer calls to request a quote for a product. You need to log the call and create an opportunity for the potential sale. What should you do?
Options
- ACreate a lead, and qualify it to create an opportunity.
- BCreate an account and an opportunity.
- CCreate a phone call, and convert it to an opportunity.
- DCreate a connection, and convert it to an opportunity.
How the community answered
(35 responses)- A3% (1)
- B9% (3)
- C74% (26)
- D14% (5)
Community Discussion
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