You are a marketing specialist. You receive an email message from a prospective client who was referred to your company by a current client. You need to add the client to Microsoft Dynamics CRM so…

Question

Options

• AConvert the email message to an opportunity, and assign it to a salesperson.
• BConvert the email message to a lead, and assign it to a salesperson.
• CCreate a task, and set the Regarding field to the existing customer who referred the potential
• DCreate a new account for the potential client and assign a follow-up phone call activity to a

• A
  4% (1)
• B
  72% (18)
• C
  16% (4)
• D
  8% (2)

Explanation

https://msdn.microsoft.com/en-gb/library/gg328442.aspx

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