Microsoft
MB2-704 · Question #21
You are the service desk manager for a large engineering firm. You want to track how many cases are resolved each month by each individual service technician. Which three items in Microsoft Dynamics…
The correct answer is A. Goal metric B. Goal C. Rollup field. See the full explanation below for the reasoning.
Question
You are the service desk manager for a large engineering firm. You want to track how many cases are resolved each month by each individual service technician. Which three items in Microsoft Dynamics CRM do you need to configure? Each correct answer presents part of the solution. Choose three.
Options
- AGoal metric
- BGoal
- CRollup field
- DTarget
- EParent goal
How the community answered
(32 responses)- A78% (25)
- D13% (4)
- E9% (3)
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