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Microsoft

MB2-704 · Question #19

You are the office manager for a plumbing company. According to customer feedback, technicians are showing up late and are taking a very long time on service calls. You want to research the matter…

The correct answer is B. Service Activity Volume report. See the full explanation below for the reasoning.

Question

You are the office manager for a plumbing company. According to customer feedback, technicians are showing up late and are taking a very long time on service calls. You want to research the matter further. You need a report that displays the number of service activities by owner. Which report should you use?

Options

  • AProgress Against Goals report
  • BService Activity Volume report
  • CAccount Service Overview report
  • DCase Summary Table report

How the community answered

(28 responses)
  • A
    14% (4)
  • B
    75% (21)
  • C
    7% (2)
  • D
    4% (1)

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Full MB2-704 Practice