Microsoft
MB2-704 · Question #18
You are implementing Microsoft Dynamics CRM. Your company delivers training for customers on various topics. Not all trainers are capable of delivering all training classes. You need to ensure that…
The correct answer is A. Selection rules. See the full explanation below for the reasoning.
Question
You are implementing Microsoft Dynamics CRM. Your company delivers training for customers on various topics. Not all trainers are capable of delivering all training classes. You need to ensure that each training service is associated with the required resource. What should you create?
Options
- ASelection rules
- BService activities
- CResource groups
- DCapabilities
How the community answered
(43 responses)- A70% (30)
- B9% (4)
- C16% (7)
- D5% (2)
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