You are a sales representative for a company. Which Dynamics 365 Sales can you use to manage the sales pipeline?

The correct answer is A. Turning leads into opportunities. Managing the sales pipeline is a core function of Dynamics 365 Sales, and the primary mechanism for doing so is converting qualified leads into opportunities and then progressing those opportunities through the pipeline stages toward a closed deal. Option A correctly reflects thi

Submitted by zhang_li· Apr 18, 2026Describe Dynamics 365 Sales

Question

You are a sales representative for a company. Which Dynamics 365 Sales can you use to manage the sales pipeline?

Options

ATurning leads into opportunities
BTracking the asset history of a customer
CResolving an open case of a customer
DTracking service level agreements

How the community answered

(38 responses)

A
95% (36)
C
3% (1)
D
3% (1)

Explanation

Managing the sales pipeline is a core function of Dynamics 365 Sales, and the primary mechanism for doing so is converting qualified leads into opportunities and then progressing those opportunities through the pipeline stages toward a closed deal. Option A correctly reflects this workflow. Option B (tracking asset history) is a function of Dynamics 365 Field Service or Customer Service. Option C (resolving cases) belongs to Dynamics 365 Customer Service. Option D (tracking service level agreements) is also a Customer Service function. These other options are outside the scope of sales pipeline management.

Topics

#Dynamics 365 Sales#Sales Pipeline Management#Lead Management#Opportunity Management

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