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MB-910 · Question #122

A company plans to use Dynamics 365 Sales out-of-the-box functionality. The company wants to use leads to track potential business. Salespeople want an automatic record creation process after…

The correct answer is A. Contact D. Account E. Opportunity. When a lead is qualified in Dynamics 365 Sales using out-of-the-box functionality, an Account, Contact, and Opportunity record are automatically created.

Submitted by andreas_gr· Apr 18, 2026Describe Dynamics 365 Sales

Question

A company plans to use Dynamics 365 Sales out-of-the-box functionality. The company wants to use leads to track potential business. Salespeople want an automatic record creation process after qualifying leads. You need to identify which records are automatically created. Which three record types are automatically created? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options

  • AContact
  • BQuote
  • CProject
  • DAccount
  • EOpportunity

How the community answered

(31 responses)
  • A
    94% (29)
  • B
    3% (1)
  • C
    3% (1)

Why each option

When a lead is qualified in Dynamics 365 Sales using out-of-the-box functionality, an Account, Contact, and Opportunity record are automatically created.

AContactCorrect

Upon qualifying a lead, a new Contact record is automatically created if the lead represents an individual, or the lead can be linked to an existing contact.

BQuote

A Quote is a formal proposal for products or services that is typically created manually during the sales process after an Opportunity has been established, not automatically upon lead qualification.

CProject

A Project record is associated with project management functionalities and is not part of the standard set of records automatically created during the lead qualification process in Dynamics 365 Sales.

DAccountCorrect

When a lead is qualified, a new Account record is automatically created if the lead is associated with a company, or the lead can be linked to an existing account.

EOpportunityCorrect

Qualifying a lead automatically creates a new Opportunity record, transitioning the potential business from an initial lead into an active sales pipeline item for further progression.

Concept tested: D365 Sales lead qualification process

Source: https://learn.microsoft.com/en-us/dynamics365/sales/create-edit-lead-sales

Topics

#Dynamics 365 Sales#Lead Management#Sales Process#Record Creation

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