MB-901 Exam Questions

You need to select a Dynamics 365 for Customer Engagement application to help your organization effectively track, manage, and deliver project-based services. Which application sho...

You are an administrator in Dynamics 365 for Customer Engagement apps. You need to create solution components using customization tools. Which two components can be included in a s...

This question requires that you evaluate the underlined test to determine if it is correct. The Customer Service Hub app is available on desktop browser and on a mobile device. It...

You need to use Microsoft Flow to perform data-management tasks when users interact with records in Dynamics 365. Which three types of triggers can you use? Each correct answer pre...

A company wants to automatically send a company-wide email every Sunday to remind employees to submit expenses. You need to configure the Microsoft Flow type that requires the leas...

You need to enable users to export and import data that is in bank and payroll files in Dynamics 365 for Business Central. What should you set up?

You review your current open cases in Dynamics 365 for Customer Service. When should you use parent/child cases?

Several company employees need access to Dynamics 365 for Finance and Operations for expense entry purposes only. You need to add the most restrictive license. What should you do?

A university is implementing Dynamics 365 for Customer Engagement. You need to purchase the minimum number of full licenses. How many licenses should you purchase?

You deploy Dynamics 365 for Customer Engagement. You need to advise management on the number of minimum seats required to participate in the FastTrack for Dynamics 365 program. Wha...

A company has 175 Dynamics 365 for Finance and Operations users. You need to identify which educational opportunities are available for the company through the Microsoft FastTrack...

A company plans to implement Dynamics 365 for Finance and Operations. You need to grant permissions for all users. Which permission type should you use?

You need to set up an automated process to create leads from a contact form on a company's website in Dynamics 365 for Sales. What should you create?

Which three modules are included as part of Dynamics 365 for Finance and Operations Supply Chain Management? Each correct answer presents a complete solution. NOTE: Each correct se...

Which three functions are supported in Dynamics 365 for Talent? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

You are a sales representative for a company. Which feature can be found in Dynamics 365 for Sales?

A Dynamics 365 administrator deploys Dynamics 365 for Marketing. Which two components are available then using the Marketing component of Dynamics 365? Each correct answer presents...

You need to identify the benefits of Microsoft Azure cloud-based installations. What are two benefits? Each correct answer presents a complete solution. NOTE: Each correct selectio...

You are a system administrator integrating Microsoft SharePoint on-premises and Dynamics 365 Customer Engagement in the cloud. Which technology should you use for this type of inte...

This question requires that you evaluate the underlined text to determine whether it is correct. A user who can access records in Dynamics 365 for Customer Service Hub is able to a...

You need to implement Microsoft Business Applications along with the Microsoft Power platform. Which three Microsoft Azure services are part of the Power platform? Each correct ans...

A company deploys several preview features for Dynamics 365 for Customer Engagement. Which statement represents the design and functionality of the preview features?

You run Dynamics 365 on-premises. Self-hosting costs are becoming prohibitive. You migrate all managed solutions and data to Dynamics 365 online and decommission all on-premises in...

A company plans to deploy Dynamics 365 Customer Service and integrate it with two proprietary apps. The company does not have a virtual private network (VPN) or secure network. Whi...

A company plans to implement Dynamics 365 Finance. You need to ensure that users can only view menu options that are appropriate for their jobs. Which permission type should you us...

A customer wants to increase productivity by enabling users to navigate between Microsoft applications without additional sign-in prompts. What should the company implement?

A company uses Dynamics 365 Finance. The company plans to implement Dynamics 365 Sales. Customer information resides in different systems in addition to Dynamics 365. The systems u...

A company has four territory managers. Ten salespeople report to each manager. Territory managers need to be able to see records related to each salesperson that they manage. Sales...

An oil company uses Power Automate to report environmental impact data to a regulatory agency. You need to ensure that secure data from Dynamics 365 Finance is not accidentally exp...

You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales. You need to recommend tools that integrate with Dy...

A company uses Dynamics 365 Finance and Microsoft Office products. An external partner sales representative requests a list of available products. You need to recommend a solution...

A potential customer delays their decision to commit to a big multi-year contract. You want to find other colleagues who have interacted with the potential customer to discuss stra...

Which three unique user experiences are offered by Dynamics 365 Fraud Protection? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

An interior design company uses Dynamics 365 Layout to show clients what furniture could look like in their space. Clients send files that represent the layout for their homes or o...

You need to enter leads in Dynamics 365 Sales. Which two applications can you use to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selectio...

You are a sales representative for a company. Which feature can be found in Dynamics 365 Sales?

A company uses Dynamics 365 Customer Service. Some of the customer calls to the support number are for complex needs that require live follow up, while others are simple support qu...

A company implements Dynamics 365 Customer Service for their support desk. Agents resolve issues based on their own personal experiences or they must try to recreate the problem. T...

A company plans to open the following stores: You need to ensure that Dynamics 365 Commerce can receive all needed data from the stores. Which feature should you implement?

You work for a large multinational corporation. You must implement a solution that can manage manufacturing processes and customer sales order functions for your company. What shou...

A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. Different processes are used for each type of order source. You need to ensure that...

An organization has two legal entities. Items may be sold by one company or by both companies. You need to recommend a solution to standardize the items across the legal entities....

A company uses Dynamics 365 Commerce. You need to establish an online store for the company. Which of the following should you configure?

A company purchases Dynamics 365 Finance. Which two features can the company implement? Each correct selection presents a complete solution. NOTE: Each correct selection is worth o...

A company uses Dynamics 365 Talent: Core HR. The company provides health insurance, parking passes, mobile phones, and tablets for employees based on employee roles. The company de...

A company uses Dynamics 365 Human Resources. No add-ons are installed. You need to set up training courses for employees. Which two options can you configure? Each correct answer p...

Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

An air conditioning company uses Dynamics 365 Field Service. When a problem is detected with a customer's air conditioning system, a new case must be opened automatically. You need...

A construction services firm plans to standardize financial and payroll functions including the capability of adding project timesheets to track work and costs tor community improv...

An air conditioning company uses Dynamics 365 Field Service. When a problem is detected with a customer's air conditioning system, a new case must be opened automatically. You need...