Microsoft
MB-901 · Question #144
MB-901 Question #144: Real Exam Question with Answer & Explanation
Sign in or unlock MB-901 to reveal the answer and full explanation for question #144. The question stem and answer options stay visible for context.
Question
A company uses Dynamics 365 Customer Service. Some of the customer calls to the support number are for complex needs that require live follow up, while others are simple support questions. You need to recommend a self-service option that allows customers to request support and services. What should you recommend?
Options
- ARemote Assist
- BPower Virtual Agents
- CCustomer Service Insights
- DCustomer Insights
Unlock MB-901 to see the answer
You've previewed enough free MB-901 questions. Unlock MB-901 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.