MB-901 Exam Questions

You are implementing Dynamics 365 Customer Service. Company executives need to decide whether to put the data on-premises or in the cloud. You need to explain the data security ben...

A company uses Microsoft Exchange Online. Sales team members want to use Microsoft Outlook to view items that were created in Dynamics 365 Sales. Which three components are synchro...

A company uses Dynamics 365 Sales. You plan to use Power Apps to create a customized app that allows sales team members to enter data for customer, leads, and opportunities. Sales...

There are complex services being used with your Dynamics 365 instance in which you own and manage the software applications as well as the data hosted in Azure. You need to determi...

You are discussing the benefits of hosting a Dynamics 365 development sandbox on Microsoft Azure. What are two benefits? Each correct answer presents a complete solution. NOTE: Eac...

A medical clinic uses Dynamics 365 Sales. The clinic wants to rapidly implement a solution that optimizes coordination of care for patients. You need to recommend a solution for th...

A company uses Dynamics 365 Supply Chain Management. The company hires seasonal workers during peak summer months. The workers must quickly learn to operate manufacturing machinery...

What are two benefits of using Sales Insights with Dynamics 365 Sales? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A company needs visibility into the frequency, number, and types of calls they receive at their customer support center. You need to recommend a solution for the company. What shou...

A company uses Dynamics 365 Finance and Dynamics 365 Supply Chain Management. The company is transitioning from a traditional discrete manufacturing shop floor layout to a lean man...

A company uses Dynamics 365 Supply Chain Management. A machine on the manufacturing floor breaks down. A senior technician located at another plant has been trying to help diagnose...

A manufacturer of industrial machines creates hands-on training for users. You need to recommend a technology that overlays the machines with images while users work on the machine...

A service company has many agents who create cases. Case titles often use different words with the same meaning. The company wants to use artificial intelligence to quickly and acc...

A customer needs a cost-effective sales solution that can display current news about a lead or an account. You recommend Microsoft Relationship Sales. Which two products are includ...

A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs. There is currently no link t...

A company wants to be able to give quotes to customers from their parts list. You need to recommend a solution for the company. What should you recommend?

A company uses Dynamics 365 Sales. You need to analyze account data and create reports based on the analyses. Which tool should you use?

This question requires that you evaluate the underlined text to determine if it is correct. A construction services firm plans to standardize financial and payroll functions includ...

A manufacturing company uses Dynamics 365 Supply Chain Management. The company is working on a production order that will span several months. The company wants to produce purchase...

You need to implement a solution that can manage manufacturing processes and customer sales order functions for a company. What should you implement?

A company uses Dynamics 365 Human Resources. You need to ensure that workers can document their own performance relative to goals. Where should you direct the workers?

Which three modules are included in Dynamics 365 Supply Chain Management? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A company uses Dynamics 365 Commerce. The company is launching a new product line for select stores. The company wants to ensure that stores participating in the launch receive the...

A car parts distributor uses Microsoft Excel to track on-hand inventory quantities and uses Excel and Microsoft Outlook to track sales. The company uses a third-party on-premises f...

A company plans to purchase Dynamics 365 Finance. The company has customers who frequently pay their invoices late or do not pay at all. The company continues to sell to these cust...

A company manufactures custom drug compounds. You need to recommend a Dynamics 365 app that allows the company to manage the concentration of specific active ingredients, provide t...

A manufacturing company plans to implement Dynamics 365 Supply Chain Management. Which module completes the manufacturing of finished goods leveraging Product Information Managemen...

You run Dynamics 365 on-premises. To save on hosting costs, you virtualize all servers and migrate them to Microsoft Azure. You need to determine the types of cloud services being...

You need to identify which applications can be deployed as software as a service (SaaS) in the Microsoft cloud. Which two applications can be deployed? Each correct answer presents...

You run Dynamics 365 for Finance and Operations in the cloud. You make customizations using Microsoft Azure Blob storage for storing documents, Azure Logic Apps for integration, an...

Which two Microsoft Azure functionalities are used with Dynamics 365? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

You run Dynamics 365 and line-of-business applications on-premises. Self-hosting costs are becoming prohibitive. Due to compliance regulations, Dynamic 365 Finance and Operations d...

A company is preparing to implement a cloud-based environment. You need to inform management about the different types of cloud. Which three service components are available for in...

What are two benefits of implementing Dynamics 365 for Customer Service online instead of on- premises? Each correct answer presents a complete solution. NOTE: Each correct selecti...

A company plans to implement Dynamics 365 for Sales and Office 365. You need to ensure that you receive the latest releases of Dynamics 365 for Sales as soon as they are available....

You need to inform management about which cloud types have computer resources that are dedicated to the company. What are the two cloud types? Each correct answer presents a comple...

A company has earlier versions of applications on virtual machines hosted in a company-owned data center. These applications are being used in integrations with an on-premises Dyna...

You are a system administrator for an organization that has Dynamics 365 for Sales and Dynamics 365 for Customer Service. A user who logs in to the Microsoft 365 portal sees only D...

A risk-averse company wants to implement Dynamics 365 for Finance and Operations. You need to recommend the appropriate software release cycle. Which software release should you re...

Microsoft releases a major update to the Dynamics 365 applications. You need to acquire a detailed list of new features and improvements in the new release. What are two possible w...

A company needs to assess the current General Data Protection Regulation (GDPR) compliance for its Dynamics 365 and Microsoft 365 Office implementations. You need to recommend a to...

You need to authenticate users to Dynamics 365 for Customer Engagement apps. What are three supported security models for authentication? Each correct answer presents a complete so...

A company needs to follow General Data Protection Regulation (GDPR) document compliance requirements for its European operations. You need to identify which Dynamics 365 applicatio...

A risk-averse company wants to implement Dynamics 365 for Finance and Operations. You need to recommend the appropriate software release cycle. Which software release should you re...

Which two components are configured in an existing security role in Dynamics 365 for Customer Engagement? Each correct answer presents a complete solution. NOTE: Each correct selec...

You need to identify how Dynamics 365 Customer Engagement installations and updates are deployed online and on-premises. Which statement applies to how installations and updates ar...

You company wants to test Dynamics 365 for Customer Engagement. The 30-day trial expires in a few days. You need to extend the trial period for an additional 30 days. What should y...

Your organization wants to purchase Dynamics 365 for Finance and Operations. You need to recommend a license plan. Which two license plans can you use? Each correct answer presents...

You are a project manager for an IT company. You are delivering a solution to a customer. You need to effectively manage the process of delivery. Which Dynamics 365 application sho...

You are deploying a project for a bank. You need to store sensitive data in Dynamics 365 for Finance and Operations that is received from Dynamics 365 Customer Engagement. You encr...